| GPS Products >GPS Travel Recorder > BT-Q1000Platinum |
| Q1. |
What's the difference between NAV and LOG? |
| A1. |
NAV : BT-Q1000P can be used to navigate with handheld devices (PDA / Smartphone / Laptop.), but the data log function is disabled.
LOG : BT-Q1000P only can be used to record your travel path, and navigation function is enabled. |
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| Q2. |
I lost my travel charger and battery. Where can I find replacements for both?
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| A2. |
DC Input range of BT-Q1000P is 4.5~5.5V. You can use a travel charger which support DC output range from 4.5~5.5V. You can also use a common mini USB cable to charge your unit via the laptop. Besides, the battery for BT-Q1000P is compatible with Nokia phone series. The battery model is BL-5C.
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| Q3. |
How can I know if my memory is full?
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| A3. |
If you see the orange GPS light turns from orange to solid blue, then that means the memory is full. |
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| Q4. |
Can the logged data be downloaded by Bluetooth ? |
| A4. |
Actually it's okay for Q1000P to download data via Bluetooth interface. However, since it is not stable and with lower download performance than that of USB interface, we don't officially admit this feature. |
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| Q5. |
The Utility Software V3 does not display properly on my Windows XP/Vista. How can I fix this problem?
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| A5. |
The font size setting of your Windows XP/Vista is not standard. Please switch to the standard mode (96DPI).
For Windows XP:
1. Right-click on a blank area of your desktop and choose "Properties"
2. Click on the "Settings" tab, click on the "Advanced" button, and examine the "Font Size" box.
3. Click in the "Font Size" box, choose standard 96 DPI , and click on the "OK" button.
For Windows Vista:
1. Right click on desktop and select "Personalize" from the drop down list.
2. When "Personalize" window opens click "Adjust font size (DPI)"
3. In "DPI Scaling" dialogue box there are two default options to select, which are 96 (DPI) and 120 (DPI). Please select "Default scale (96 DPI)" |
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| Q6. |
I have already followed the standard procedure to make connection via utility software V3, but I still have a problem when trying to download data to PC and perform other function also, such as setting and erase. What should I do? |
| A6. |
Please make sure that BT-Q1000P connects directly to your PC without going through any intermediate device such as USB hub, or change a USB cable. |
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| Q7. |
I use the "Scan" function under PC Utility to connect my BT-Q1000P with PC, but errors always occur during executing other functions. |
| A7. |
You may have too many devices occupying com ports and thus making the "Scan" function detecting the wrong device to connect. Please check the Com Port manually by going to "Control Panel/Systems/Hardware/Device Manager/Ports(COM & LPT)/ CP210x USB to UART Bridge Controller". |
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| Q8. |
My Q1000P is unable to log anymore. What's wrong? |
| A8. |
Check if your Q1000P's memory is full or the status in PC utility V3 software "Data Log List?appears to be "Error!?or not. Both can be resolved by performing a soft reset at PC Utility software V3 "Data Log List?-> "Reset.?/p> |
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