GPS Sports Recorder
BT-Q2000
BT-Q1300S

GPS Travel Recorder
BT-Q1300
BT-Q1200 Ultra 
BT-Q1200
BT-Q1000X
BT-Q1000Platinum
BT-Q1000

General GPS
Bluetooth GPS Receiver
 

BT-Q818X
BT-Q818 eXtreme
BT-Q818
BT-Q816
BT-Q795
BT-Q880 Pro
BT-Q810
BT-Q815
BT-Q910
BT-Q920
BT-Q800
BT-Q880

GPS Mouse Receiver
 

GM-Q778
GM-Q782
GM-Q772

Travel Recorder Software Utility V4
VisualGPS test program
Bluetooth Stereo Headset
 
GPS Products > Bluetooth GPS Receiver
Q1.   What kind of environment can I use with my Bluetooth GPS Receiver?
A1.  

Outdoor is a must.
With good satellite signal for the first time using the Bluetooth GPS Receiver -- such as good weather, in wide open space without many tall buildings.

 
Q2.  

Why can't my PDA or other handheld devices do the navigation with my Bluetooth GPS Receiver?

A2.   Pls make sure you are under outdoors and wide open space to use Bluetooth GPS.
Pls make sure your PDA/smart phone and Bluetooth GPS Receiver is connected and paired properly.
Pls check if your Bluetooth GPS Receiver's LED indication is displayed correctly.
Pls make sure your navigation software's Bluetooth function is on.
If above examination can't solve your question, try to re-start your PDA/smart phone and repeat point 2 and point 4.
 
Q3.   Why can't my PDA or handheld device recognize Bluetooth GPS Receiver?
A3.  

Pls make sure to power on your Bluetooth GPS Receiver by long pressing the Power button.
Pls make sure your PDA's Bluetooth function is on and Bluetooth setting is correct.
Pls make sure your navigation software (such as TomTom..ex) is installed properly and set up correctly.

   
Q4.   Why is there no sign of signal transmission in map utility program? And the positioning fails even though the GPS system is properly connected?
A4.   This might be caused by the incorrect COM Port settings. Most of the PDA map utility programs do search for the GPS device. But in this case the GPS device is not found. It is suggested that you manually adjust the COM Port settings instead.
   
Q5.   How to setup the com port for my PDA / Window mobile?
A5.  
Brand
Model
Com port
Compaq
iPAQ 3870 / 3970
Bluetooth Serial Port COM 8
Dell
Axim X3 / X3i / X30
Bluetooth Serial Port COM 7
Dell
Axim X50 / X50i / X50v
Bluetooth Serial Port COM 7
HP
iPAQ 1940 / 1945 (ROM version 1.00)
Bluetooth Serial Port COM 5
HP
iPAQ 1940 / 1945 (ROM version 1.10)
Bluetooth Serial Port COM 8
HP
iPAQ hx2110
Bluetooth Serial Port COM 8
HP
iPAQ 2210 / 2215
Bluetooth Serial Port COM 8
HP
iPAQ hx2410 / 2450 / 2490 / 2750
Bluetooth Serial Port COM 8
HP
iPAQ rx3115 / 3715
Bluetooth Serial Port COM 6
HP
iPAQ 4150 / 4155
Bluetooth Serial Port COM 6
HP
iPAQ 4350
Bluetooth Serial Port COM 8
HP
iPAQ hx4700
Bluetooth Serial Port COM 8
HP
iPAQ 5xxx
Bluetooth Serial Port COM 8
HP
iPAQ 63xx
Bluetooth Serial Port COM 7
i-mate
PDA2k
Bluetooth Serial Port COM 6
i-mate
JAM
Bluetooth Serial Port COM 6
Orange
SPV C500
Bluetooth Serial Port COM 6
Orange
SPV C600
Bluetooth Serial Port COM 6
Orange
SPV M1000
BT on COM 6
Orange
SPV M2000
Bluetooth Serial Port COM 6
Orange
SPV M500
Bluetooth Serial Port COM 6
Orange
SPV M5000
Bluetooth Serial Port COM 6
O2
XDA II
BT on COM 6
O2
XDA IIi / XDA IIs
Bluetooth Serial Port COM 6
O2
XDA Exec
Bluetooth Serial Port COM 6
Proximus
QTEK 2020
BT on COM 6
Proximus
QTEK 9090 / QTEK S100
Bluetooth Serial Port COM 6
T-Mobile
MDA II
BT on COM 6
T-Mobile
MDA III / MDA compact
Bluetooth Serial Port COM 6
T-Mobile
MDA Vario
Bluetooth Serial Port COM 6
Vodafone
VPA III / VPA Compact
Bluetooth Serial Port COM 6
   
Q6.   Why would Nokia smartphone show the message “Unable to pair devices?when pair with BT-Q810?
A6.   Due to the quick time out between Nokia smartphone and GPS receiver, your phone would show the message “unable to pair devices? Actually, it already completed the pair with BT-Q810. So you can ignore the msg. when you start your navigation software, it would establish the Bluetooth connection automatically and start to navigate.
 
Q7.  

Why would Nokia N73/E50 interrupt the Bluetooth connection when navigate with BT-Q818/BT-Q810?

A7   Qstarz BT-Q818/BT-Q810 is featured with Auto On-Off function (Sleeping mode) for power saving. However Nokia N73/E50 does not support Sleeping mode, so it would interrupt the Bluetooth connection when pairing with Qstarz BT-Q818/BT-Q810 GPS receiver. Nokia N73 already released new firmware V3.0649 to solve this issue. Before using Nokia N73 with BT-Q818/BT-Q810, please consult Nokia service center for latest firmware update. However Nokia E50's latest firmware hadn't resolved this issue. Qstarz will take this as first priority to work on it and announce the positive result soon.