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Warranty and
Returns |
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QSTARZ will repair or replace
your product if your product has a manufacturing defect that is
covered by the warranty below. QSTARZ is not responsible for
shipping costs associated with warranty returns. |
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- BEFORE sending anything to QSTARZ, please
contact our Customer Support Team. They are often able
to solve the problem quickly via email.
- If our Customer Support Team determines that your problem
qualifies under warranty coverage, you will be issued an RMA
(Return Merchandise Authorization) number.
- Prepare a package to return to QSTARZ.
- Please include your original receipt and a clearly written
explanation of the problem.
- Write your RMA number on the outside of the box and send
to:
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QSTARZ Warranty
Returns
RMA# _______
6F-2, No. 160, Ming Chuan E. Rd., Sec. 6, Taipei 114, Taiwan
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Returns that don’t qualify for warranty coverage will be returned to customers. It is vital that you communicate with QSTARZ’s Customer Support Team before sending in your return!
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| QSTARZ WARRANTY:
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QSTARZ
products are guaranteed against manufacturing defects one (1) year
from the original date of purchase. QSTARZ’s sole obligation
in the event of such defects during this period is to repair or
replace the defective part or product with a comparable part or
product at QSTARZ’s sole discretion. Except for such repair or
replacement, the sale, processing or other handling of this product
is without warranty, condition or other liability even though the
defect or loss is caused by negligence or other fault. Damage
resulting from use, accident, or normal wear and tear is not covered
by this or any warranty. QSTARZ assumes no liability for any
accident, injury, death, loss, or other claim related to or
resulting from the use of this product. In no event shall QSTARZ be
liable for incidental or consequential damages relating to or
resulting from the use of this product or any of its parts. This
product is not warranted against accessories damage. Please review
and follow the instructions carefully when using the attached
accessories! Returns or replacements of parts and/or products may be
subject to shipping, handling, replacement and/or restocking
fees.
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